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Complaints Investigator

Carrington West · North London, London

Salary £64,230–£65,624
Source adzuna
Posted 9 Jun 2026 (4 days ago)

We are currently looking for an experienced Complaints Investigator to join a busy housing service. This Complaints Investigator role will focus on investigating complex housing complaints, managing Stage 2 complaints and supporting Housing Ombudsman enquiries. The successful candidate will investigate complaints across housing management, repairs, homelessness and temporary accommodation services, producing detailed findings and recommendations. This Complaints Investigator position would suit…

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