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Complaints Investigator

Reed Specialist Recruitment · Wembley, North West London

Salary £49,524–£65,208
Source adzuna
Posted 14 May 2026 (4 weeks ago)

Complaints Investigator (Housing & Homelessness) * Rate of pay: £23.81 PAYE or £31.35 Umbrella per hour * Job Type: Full-time hours Monday to Friday * Location: Hybrid (3 days per week in office - Monday required) * Contract: Temporary until October 2026 with possible extension We are seeking an experienced Complaints Investigator to support with clearing a backlog of Stage 1 complaints relating to housing needs, homelessness, and temporary accommodation. This is a key role requiring a customer…

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