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Complaints Investigator

TRI Consulting · London, UK

Salary £47,985–£63,440
Source adzuna
Posted 15 May 2026 (4 weeks ago)

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. You will be expected to provide excellent customer service when interacting with complainants either in the form of corresponde…

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