Complaints Manager
Canopius · Manchester, Greater Manchester
Description The Role: Responsible for the management of the Complaints team who oversee the Global Complaints process across 50 insurance products. Act as the subject matter expert on complaints issues; ensuring the team is functioning efficiently and working within our requirements set by Lloyd’s and the Regulators. Working closely with DCAs, Coverholders and internal claims and underwriting staff to ensure full adherence to our complaint handling responsibilities; identify and address any iss…
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