Customer Complaint Director
Box Leisure Recruitment Ltd · LS277JP
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement ac...
Apply smarter with Convoy
Add this role to your pipeline and let Convoy's agents do the work.
- CV tailored to this job description
- Cover letter drafted and ready to edit
- Interview prep pack, automatically built
- Pipeline tracking from first look to offer
Share this listing