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Customer Insight Officer - Homelessness Complaints (Stage 2)

Adecco · South Croydon

Salary £42,060–£42,060
Source reed
Posted 28 May 2026 (2 weeks ago)

Adecco is pleased to be recruiting a Customer Insight Officer - Housing Need & Homelessness Complaints (Stage 2) for a large local authority's Housing division. This is an exciting role for someone with strong analytical skills, excellent communication abilities, and a passion for improving customer experience through robust complaint handling. You will take ownership of escalated stage two complaints, investigate complex issues, and work cl...

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