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Customer Insight Officer (Repairs - Stage 1 Complaints)

Adecco · South Croydon

Salary £40,182–£40,182
Source reed
Posted 28 May 2026 (2 weeks ago)

Adecco is delighted to be recruiting for a Customer Insight Officer (Repairs - Stage 1 Complaints) on behalf of a local authority . This is a fantastic opportunity to play a key role in improving resident experience by driving insight, learning, and service improvements across repairs and complaints handling. You will be responsible for managing and coordinating complex complaints, ensuring residents' concerns are fully investigated and addresse...

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